Terms & Conditions:

Terms

Net 15 days subject to credit approval. All past due accounts are subject to 2% per month service charge as per credit application. We accept Visa, MasterCard, and Discover cards.

Download Our Credit Application Here

Download Our Credit Card Authorization Form Here

 

Pricing

All prices are subject to change without notice. All prices are sales tax extra, should you be claiming tax exemption, tax exempt forms must accompany purchase order. Bakemax® products are sold in Canadian and US Dollars. Bakemax® is not responsible for printing errors, specifications errors, or printing errors.

 

Shipping

Free shipping to Canada and the U.S. Minimum order $4,500. Drop shipment surcharge of $80 minimum. Tailgate delivery $90.00 minimum. All checks made payable to (TVI) Titan Ventures International Inc. Bakemax® is not responsible for goods damaged during shipping. Bakemax® is not responsible for any delays in delivery once product has left our Warehouse and is in the carrier’s possession. Products shipped are to be inspected at time of delivery. The receiver is responsible for inspection. Damaged freight claims are to be claimed with the carrier. Bakemax® assumes no responsibility for damaged freight. Shipping Insurance available by request.

 

Return Policy

Returns will not be approved unless in writing. Returns must be made within 30 days of purchase and must have a return authorization number before returning. The purchase order number, reason for return, and the serial number(s) of the unit are required for the Return Authorization Number.

Returns are subject to a minimum restocking fee of 20%. The cost of any repairs or re-crating required will be charged back to the dealer. If there is a manufacturer’s defect Bakemax® will pay standard freight returned and prepaid shipping back to the customer.

Special order items, clearance / discontinued items, parts, demo items, or non-standard items are not returnable.

 

Ordering Information

Send purchase orders to Bakemax® via e-mail orderdesk@bakemax.com or Fax (506-859-6929). Use model and inventory control number when ordering including voltage requirements, and item description. Please include dealer, name, address, terms, special delivery or instructions required or attention names to be applied to packaging. Please notify Bakemax® should you need order confirmation or tracking numbers, by calling 1-800-565-2253 or email orders@bakemax.com.

 

Special Terms and Conditions

Bakemax® reserves the right to make improvements or equipment changes without prior permission. Setup and installation is client’s responsibility. Failure to properly install or maintain equipment may void warranty.

 

About Our Catalog / Website

Bakemax® is not liable for damages arising from incorrect information found in our catalog / website. Please contact us to confirm specifications. Pictures and specifications are for general purposes only. Product may not be exactly as shown. Prices and availability may change at any time without notice. Dimensions shown may change at any time without notice.

 

Warranty & Service

One year parts and labor limited warranty on most items, there are select items which carry a two warranty. Extended warranty is available on some products. Call for details.

For all warranty claims proof of purchase is required to claim warranty.

Warranty begins 10 days after shipping from warehouse; delays in installation which would extend the warranty must be approved.

All equipment must be installed and connected by qualified professionals in accordance with the manual specification.

Any abuse of equipment or improper use of machinery will void the warranty. Including failure to follow all instructions in operations manual. Properly install, maintain equipment, follow capacity charts, or electrical information.

Accessories, attachments, or electrical components such as fuses, bulbs, elements and switches are covered under a 90 day warranty. Repairs include Parts and Labor only, excluded is the following:

  1. Overtime Labor Rates

  2. Expedited Freight for Parts

  3. Bakemax® assumes no responsibility for down time or loss of product. All defective parts must be returned to Bakemax® for credit. Repairs must be pre-authorized by Bakemax® prior to work commencing.

  4. Travel time is not covered by Bakemax®, unless pre-authorized by Bakemax®.

Bench Warranty (Machines Weighing 100 lb or less)

For all warranty claims proof of purchase is required to claim warranty. One year parts and labor warranty, from date of purchase.

Once machine is approved for warranty then machine is to be shipped prepaid to authorized service depot. Customer will ship machine prepaid to authorized service depot. if machine requires warranty work in less than 30 days of purchasing Bakemax® will pay all shipping charges. (Freight damages during shipping for warranty is the responsibility of the owner of the machine.)

Once machine is received and repaired it will be returned to the user at Bakemax® expense.

 

**Bakemax® machines sold outside of the continental North America will carry one year parts warranty only.

 

Last Updated: April 1, 2018